Terms of Service
The contract between you and LaunchLane. Plain language, fair defaults — and English law if anything goes wrong.
1. Agreement
By creating an account or otherwise using LaunchLane you agree to these Terms. The Service is provided by LaunchLane Limited (in formation), a company being established in England and Wales. If you accept on behalf of an organisation, you confirm you have authority to bind it.
2. Your account
- You must be 18+ and provide accurate sign-up details.
- You're responsible for activity under your account and for keeping credentials secure.
- Notify us promptly of any suspected unauthorised access.
3. Your workspace and content
You retain all rights to the content you create in LaunchLane (“Customer Content”). You grant us a worldwide, non-exclusive licence to host, process and display Customer Content solely to operate and improve the Service for you. We won't access Customer Content except as needed to provide support, prevent abuse, comply with law, or as you instruct.
4. Acceptable use
You agree to follow our Acceptable Use Policy. We may suspend or terminate accounts that breach it, with or without notice depending on severity.
5. AI-assisted output
LaunchLane can generate assistive drafts using third-party AI models. Output may be inaccurate or incomplete; you are responsible for reviewing it before publishing or relying on it. We do not warrant that output is original or non-infringing.
6. Fees
LaunchLane is currently free during early access. When paid tiers launch we'll give you at least 30 days' notice and an option to choose a plan or export your data before any charge applies. Fees, where applicable, are stated exclusive of VAT.
7. Service availability
We work to maintain high availability but the Service is provided on an “as is” and “as available” basis. We may make changes, introduce or retire features, and perform maintenance — we'll give reasonable notice for material disruptions.
8. Confidentiality
Each party will protect the other's confidential information using at least the same standard of care it uses for its own, and only use it to perform under these Terms.
9. Data protection
Our Privacy Notice and Data Processing Addendum describe how we handle personal data. Where we process personal data on your behalf, the DPA forms part of these Terms.
10. Warranties and disclaimers
Except as expressly stated, we disclaim all warranties to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement. Nothing in these Terms excludes liability that cannot be excluded under English law (including death or personal injury caused by negligence, and fraud).
11. Limitation of liability
Subject to the paragraph above, each party's total aggregate liability arising out of or in connection with these Terms is capped at the greater of (a) fees paid by you in the 12 months before the event giving rise to the claim, or (b) £100. Neither party is liable for indirect, special, incidental or consequential losses, or loss of profits, revenue or data.
12. Termination
You can close your account at any time from Settings. We may suspend or terminate for material breach, non-payment, or risk to the Service. On termination we'll delete Customer Content within 30 days (subject to legal retention requirements).
13. Changes
We may update these Terms. Material changes will be notified by email or in-product banner at least 14 days before they take effect; continued use after that date means acceptance.
14. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court.
15. Contact
Questions about these Terms: legal@launchlane.uk.