Founder Terms of Engagement

1. Parties, effective date and precedence

This agreement is made between LaunchLane Partners Limited, a company registered in England & Wales under company number 17452137, registered office 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom ("LaunchLane", "we", "us") and the individual who signs it, together with any company they sign on behalf of ("you", "the Founder"). It takes effect on the date you sign it electronically in the product, and applies to version 1.0, effective 14 September 2026.

Where documents conflict, this order of precedence applies:

The Legal & Regulatory Position is the plain-English explanation of this agreement. Where the two differ, this document prevails.

2. What we supply

We supply LaunchLane Partners: a software-as-a-service workspace, delivered over the internet, in which you structure, draft and iterate on go-to-market strategy — positioning, messaging, go-to-market planning, channel strategy and product–market-fit evidence — with AI-assisted drafting and recommendations inside that workflow.

• A strategic workflow and drafting aid — a place to organise your thinking, not a source of it.
• An AI-assisted tool: recommendations are generated by large language models from the content you provide.
• A collaboration platform: teammates may be invited to a shared workspace with defined roles.
• Sequencing and memory: later modules build on work you have reviewed and confirmed, and your accept and reject decisions constrain later suggestions.

3. What we do not supply

You acknowledge and agree that LaunchLane does not provide, and this agreement is not:

• Legal, financial, tax, accounting or investment advice. Nothing in the product substitutes for advice from a qualified professional who knows your circumstances.
• A consultancy or agency service. We do not review your individual business. No advisor–client, fiduciary or partnership relationship is created by this agreement.
• A guarantee of outcomes. We do not promise product–market fit, revenue, fundraising success, investor interest or any other commercial result.
• A regulated activity. LaunchLane is not authorised or regulated by the Financial Conduct Authority or any other regulator and carries on no regulated activity.
• A source of market data or benchmarks. Figures, comparators and sector references generated by AI are illustrative, not measured data.
• An automated decision-maker. The software makes no decisions about you or your business; it proposes, and a human decides.

4. Human decision responsibility

Every recommendation the service produces is a proposal, not an instruction. You remain solely responsible for:

• reviewing AI-generated content before relying on it or confirming it downstream;
• verifying any factual claim, figure or market reference before using it with customers, investors or partners;
• every business decision you take, whether or not informed by something the software suggested;
• ensuring the content you enter is lawful, accurate and yours to use;
• the acts and omissions of anyone you invite into your workspace; and
• compliance with the laws that apply to your own business.

The product is designed around this principle: modules gate downstream work behind explicit human confirmation, and recommendations require an accept or reject decision from a person.

5. AI limitations you accept

Recommendations are generated by large language models accessed through a third-party AI gateway. By signing, you confirm you understand that:

• AI output can be wrong, incomplete, outdated or confidently incorrect;
• the models have a knowledge cut-off and do not know current market conditions, prices or competitor activity unless you supply that context;
• the model confidence indicator is the model's own self-assessment of how well your context supports a recommendation — not a statistically calibrated probability;
• rejected recommendations are filtered from future suggestions using fingerprint and similarity matching, which reduces repetition but cannot guarantee a future idea will never resemble one you rejected;
• AI-generated figures, benchmarks and sector claims are illustrative; and
• output quality depends on the quality and completeness of what you enter.

6. Your account and obligations

• You must be 18 or over and provide accurate sign-up details.
• You are responsible for activity under your account and for keeping your credentials secure, and must tell us promptly of suspected unauthorised access.
• You will comply with the Acceptable Use Policy, which is incorporated into this agreement.
• You will not enter special-category personal data, payment card data, or anyone else's confidential information you have no right to share.
• Where you sign for a company, you confirm you have authority to bind it.

7. Intellectual property

You retain all rights in the content you create in the workspace ("Customer Content"), including strategy documents and AI output generated from your content, to the extent such output is capable of protection. You grant us a worldwide, non-exclusive, royalty-free licence to host, process, transmit and display Customer Content solely to operate, support and secure the service for you. We retain all rights in the platform itself — software, interfaces, methodology, scoring engines and prompts.

8. Data protection and UK GDPR

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.

• For account data we act as controller; for content your workspace uploads we generally act as processor on your instructions, on the terms of the Data Processing Addendum.
• Your content is sent to an AI provider to generate recommendations. The providers involved are listed on the Subprocessors page, which we keep current.
• You may exercise UK GDPR rights — access, rectification, erasure, restriction, portability and objection — and can export or delete your data yourself from account settings.
• We apply security measures appropriate to a product of this kind, described on the Security page, and will notify you without undue delay of a personal data breach affecting your workspace.
• On termination we delete or return workspace data within 30 days, except where we must keep it by law.

9. Fees, tiers and payment

• The service is currently offered in early access at no charge. Certain modules are labelled as available on higher tiers.
• If we introduce charges, we will give you at least 30 days' notice by email before any fee applies to your workspace, and you may terminate before it takes effect.
• Where fees apply, they are exclusive of VAT, payable in pounds sterling, and invoiced in advance for the subscription period.
• We may suspend access for non-payment after written notice and a reasonable opportunity to pay.

10. Availability and support

The service is provided "as is" and "as available". We aim for high availability but do not warrant that it will be uninterrupted, error-free, or that output will meet your requirements. Support is provided by email at legal@launchlane.partners on UK business days.

11. Liability

11.1 What we never exclude

• Liability for death or personal injury caused by our negligence;
• liability for fraud or fraudulent misrepresentation;
• any liability that cannot lawfully be excluded or limited.

11.2 What we exclude

• Loss of profits, revenue, business, contracts, anticipated savings, goodwill or opportunity;
• any indirect or consequential loss;
• any loss arising from decisions you take based on AI-generated content or other output of the service;
• any loss arising from your failure to verify figures, claims or other output before relying on them.

11.3 Cap

Our total aggregate liability for all claims arising out of the service in any twelve-month period is limited to the amounts you paid us for the service in that period or, during any free or early-access period, £100.

12. Term, termination and changes

• This agreement runs from signature until you or we terminate it.
• You may terminate at any time by deleting your account in settings.
• We may terminate or suspend for material breach, unlawful use, or if we discontinue the service, giving reasonable notice where we can.
• We may issue a new version of these terms. Material changes require a fresh signature before you continue using the workspace; your previous signatures remain on record.

13. General

• This agreement, with the documents listed in clause 1, is the entire agreement between us on its subject matter.
• Neither party may assign it without the other's consent, except on a sale of the business.
• No third party may enforce it under the Contracts (Rights of Third Parties) Act 1999.
• If a clause is unenforceable, the rest continues in force.
• It is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless mandatory consumer law in your home country says otherwise.

14. Signature

You sign this agreement electronically inside the product, before your venture workspace is created. We record the name you sign with, your account email, the document version, the time of signature and a unique signature reference. That record is your counterpart of this agreement, and you can see it at the top of this page or in your account at any time.

Questions about anything here go to legal@launchlane.partners.